Berjaya Vacation Club Forum

A liaison Forum between BVC members and Berjaya Vacation Club management to voice out issues to protect common interest for both parties.


    Loss Of Holiday Resort and Hotels

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    Sien
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    Posts : 53
    Join date : 2009-04-26

    Loss Of Holiday Resort and Hotels

    Post  Sien on Mon Apr 27, 2009 12:10 am

    I read the Prospectus dated 15 November 1999 and was shocked to discover that out of the 17 resorts listed in the Appendixes of the Prospectus only 7 resorts are left for members to book their vacations based on the Prospectus.

    I understand that most of the loss of the 10 holiday resorts/hotels happened roughly throughout the last 2 years. It is just unbelievable.

    Isn't this practice a blatant disregard for members interest?

    What are your views?

    cheowhin
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    Posts : 41
    Join date : 2009-07-14

    Re: Loss Of Holiday Resort and Hotels

    Post  cheowhin on Fri Jan 29, 2010 3:47 pm

    Sorry for not noticing this thread.

    Eventually, I felt cheated upon the removal of all overseas resorts in which I've intended to travel to in the coming years. Those resorts were my sole reasons where I applied for the membership of RM 38k.

    The Sales Agent which I inform/intro/sell me this membership does not informed me anything that the BVC can remove its resort from time to time or anything about certain resorts which are untouchable by BVC.

    *Will check on my BVC agreement again regarding the resorts, since during my signing of agreement I don't even remember I was provided with any prospectus*

    *******************************************************
    Back to the topic.

    With the recruitment of new members every year, the amount of rooms allocations doesn't justifies the total amount of members (not sure about the current no. of members).

    With each removal of resorts, BVC should at least increase the amount of rooms allocated to the members in the current home resorts or finding another resort as replacement. Yet none of these was made available to members.

    Therefore I felt so short changed especially when the resorts are sold 1 by 1 and I don't know the money obtained from the disposal of those resorts was used at.

    Furthermore, the home resorts are rundown and wasn't up to par. I can get better resort with around RM 80 a nite with less hassle/frustration & etc.

    cheongsc75
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    Join date : 2010-03-12

    Re: Loss Of Holiday Resort and Hotels

    Post  cheongsc75 on Wed Mar 24, 2010 8:54 am

    last year, i ask bvc explain me about this matter, they sent me a letter as below:

    Thank you for your email of 24 November and we are pleased to clarify /explain the issues raised as follows :-

    Where the timeshare scheme is concerned, the hotels and resorts that are listed in the Prospectus as appendices 1 and 11 will never be removed, reduced or changed until the expiry of the membership term. In Malaysia, the timeshare inductry is governed by the Registrar of Companies ( ROC) which ensures that the listed resorts in the prospectus remain for the members' usage and the title deeds are all vetted by the ROC which then renews the prospectus every 6 months. ROC will also ensure that BVC will not sell more memberships than the numbers approved. For your information the hotels and resorts in the appendices 1 and 11 for members 'usage are as follows:-

    1) berjaya tioman beach resort
    2) berjaya tioman suites
    3) berjaya georgetown hotel,penang
    4) berjaya langkawi beach & spa resort,pulau langkawi,kedah
    5) berjaya redang spa resort,pulau redang, trengganu
    6) kl plaza apartments, kuala lumpur
    7) meranti park suites,bukit tinggi, berjaya hills, pahang
    Cool apartment units in equatorial hill reosrt,cameron highlands, pahang
    9) paradise holiday paratments,port dickson, seremban
    The above will always be made available for members without any surcharges as these are not only governed by the ROC but also the Trustee and in your membership agreement.

    The resorts and hotels that have been been amended to affiliated resorts were previously made available to members under addtional benefits that appear in appendices 3 and 4 where the management reserves the right to amend from time to time.Members can still use these hotels and resorts by the payment of a surcharge.

    With regards to the surcharges fro affiliated resorts, please understand that the mentioned resorts had raised our rates and we ahve no alternative but to also increase the surcharge accordingly.This is a hard decision but we have to ensure that the existence of the company ( BVC) is maintained throughtout the membership term not affecting the long term benefit of the members.

    We hope we have clarified the issues raised and we thank you once agaon for your feedback

    Best regards,

    Ronnie Tan
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    serene
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    Join date : 2010-07-26

    Re: Loss Of Holiday Resort and Hotels

    Post  serene on Mon Jul 26, 2010 12:05 pm

    May be someone with better knowledge in law can enlighten us on :

    Are those resorts under additional benefit are member rights in the contract ? should it be just removed or must be replaced ?

    How many rooms unit are to justify for how many members (esteem and executive) ?

    What are the justifiable maintenance fees as the number of paying member is getting larger while the number of resorts have been reduced and oversea resorts have been removed completely.

    Sien
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    Posts : 53
    Join date : 2009-04-26

    Letter addressing question on Loss of Holiday resorts as well

    Post  Sien on Sun Aug 08, 2010 7:04 pm

    please read the IMPORTANT LETTER by LC Chairman written on behalf of Liaison Committee to Trustee, Trustee and BVC Board of Directors and Minister of Domestic Trade, Co-operatives and Consumerism.
    BVC LC No Confidence Vote on Trustee

    The letter should enlighten you guys, please share with us what you think?

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    Re: Loss Of Holiday Resort and Hotels

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