Loss of Usage of the KL Plaza Club facilities

In the sales pitch to recruit klang valley members, they highlighted the advantage of BVC having these facilities like swimming pool and gym for members to use and members will save on club fees.

Even if Berjaya sold the building they should provide alternative facilities for the Klang valley members such as the one from Berjaya Time Square.

IS IT right for BVC to just take away facilities without providing alternatives? What are your views?

I have written an email to BVC customer service on March08 regarding the loss of usage of KL plaza facilities. I have a reasonable reply from BVC staff - Ronnie Tan, however, they have not done anything till now (14 months later)... I guess, they are trying to buy time and drag as long as they can. All I can think about is, the General Manager are hired to work for BVC, therefore, all of their 'new' ideas will protect BVC rather than BVC members. The staff of BVC should pay to join BVC membership as well and tell us how they feel about paying the whole membership plus yearly maintenance fees plus surcharge plus unreasonable service charges and benefits reduction. Are you willing to promote this to your relatives? BVC staff, if you think it's worth for the money, please provide the facts and figure.

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KL Plaza clubhouse facilities,

The above has been made available for members' usage since 1998, when the 5th floor of the KL Plaza apartment block underwent a renovation and refurbishment exercise and BVC arranged with the Management Company to allow BVC members access even though this facility was not provided for in the membership agreement.So long as the property belongs to the Berjaya Group, the usage for members' could continue.Regretfully the property has been sold to a third party and the arrangement has now come to an end.
Notwithstanding the above, BVC has managed to obtain permission form the new vendors to allow for members usage till 30th June, 2008.In the meantime, BVC is sourcing for alternative locations and would inform members' should this become fruition.


We trust we have clarified the issues raised and once again thank you for your feedback.


Best Regards,


Ronnie Tan

** Announcement **
Kindly be informed that effective from 4 March 2008 BVC KL office will be operating from Berjaya Times Square,
telephone numbers and fax numbers remain unchanged.
Berjaya Vacation Club Berhad
Lot 8.85 - 8.96, 8th Floor,
Berjaya Times Square
No. 1, Jalan Imbi,
55100 Kuala Lumpur.
DISCLAIMER:
This email and any files transmited with it are confidential and are intended solely for the used of the addressee. This communication represent the sender's personal view and opinios, which do not necessarily reflect those of *Berjaya Group of Companies. If you are not the intended recipient, please be advised that you have received this email by error and that any use, dissemination, forwarding, printing or copying of this email is unauthorised. Kindly immediately notify postmaster@berjaya.com.my. *Reference to "Berjaya Group of Companies" shall mean Berjaya Corporation Berhad and/or any or all of its related and associated companies.
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Thanks for the info. I think I can use it for my Part 2 Letter to the BVC Board members. One of the Board member informed me last Tuesday they will reply my letter and you can view my letter to the Board at our website here.

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can notify you automatically of any reply to the thread Letters to the
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Propose to replace the KL Plaza clubhouse facilities at Berjaya Time Square Hotel. Did the LC try on this ...